Privacy Policy
Welcome to Artistpreneur, including its associated websites and digital platforms such as https://artistpreneur.app.clientclub.net, https://members.artistcollect.com, theartistpreneur.com, artistcollect.com, artistpreneur.slack.com and Slack app, videoask.com and all of their sub-pages, subdomains, and branch pages (collectively referred to as the “Platform,” “Site,” or “we,” “us,” “our”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.
By accessing or using any part of the Platform, you agree to this Privacy Policy.
1. Scope of This Policy
This policy applies to:
- All activity and user data entered, submitted, or collected through theartistpreneur.com and artistcollect.com
- Data collected through their subdomains, sub-pages, forms, embedded tools, and email capture systems
- The Artistpreneur Academy membership portal hosted at https://artistpreneur.app.clientclub.net
2. Information We Collect
We collect information directly from users and through automated means, including:
Personal Information You Provide:
- Name
- Email address
- Mailing address (if provided)
- Phone number (if provided)
- Payment details (when purchasing or subscribing)
- Profile photo (optional)
- Survey responses, feedback, or other submitted content
- Voice and video data if participating in live clinics, strategy calls, videoask
Information Collected Automatically:
- IP address
- Browser type and version
- Pages visited, time spent, and navigation paths
- Referring website
- Cookies and tracking pixels (for analytics and retargeting)
From Strategy Calls or Clinics:
- Audio, video, and screen-sharing content if you participate in a live session or record a videoask
- Call behavior and engagement analytics (e.g. transcription, sentiment analysis, keyword tracking via third-party tools)
3. How We Use Your Information
We use your information to:
- Provide access to the Platform and its features
- Process transactions and manage memberships or subscriptions
- Respond to inquiries or support requests
- Deliver marketing, updates, and educational content
- Facilitate live clinics, strategy calls, and replays
- Analyze call recordings to enhance coaching and user support
- Improve website functionality, usability, and member experience
- Ensure community safety, compliance, and integrity
4. Recordings and Use of Strategy Calls and Live Clinics
Live Clinics
If you participate in a group clinic session:
- Your voice and/or video may be recorded
- Replays may be shared within the password-protected member portal only
- Recordings support ongoing education for members
By attending, you consent to recording and internal use.
Strategy Calls
- If you book a strategy or support call:
- The call may be recorded
- Recordings may be analyzed by third-party tools for performance, quality assurance, and internal coaching enhancement
- Recordings are not shared publicly.
Videoask
If you record a video in Videoask:
- Your voice and/or video may be recorded
- Replays may be shared publicly for marketing, updates, educational content and more
If you do not consent to the recording being shared contact us.
5. Cookies and Tracking
We use cookies and similar technologies across our websites (including theartistpreneur.com and artistcollect.com) for:
- Website analytics
- Audience insights
- Advertising (retargeting)
- User login sessions
You may opt out of certain cookie tracking through your browser settings or applicable consent banners.
6. Third-Party Service Providers
We may share data with trusted partners who help us operate our business, such as:
- Hosting providers
- Email marketing services
- Payment processors (e.g. Stripe, PayPal)
- Scheduling tools (e.g. Calendly)
- Analytics providers (e.g. Google Analytics)
- Call recording and transcription services
- All third-party providers are contractually obligated to protect your data.
7. Your Rights and Choices
You have the right to:
- Access and update your personal data
- Request deletion of your account or certain information
- Withdraw consent for marketing communications
- Request a copy of your data
To exercise these rights, contact us at [email protected] with email subject "Privacy Policy"
8. Data Security
We use industry-standard safeguards to protect your information. While no system is 100% secure, we make every effort to keep your data safe.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Policy Updates
We may modify this Privacy Policy from time to time. When we do, we’ll update the “Effective Date” at the top of the page and notify you via email or platform announcement if required.
11. Contact Us
If you have any complaints or concerns about the Company or about this privacy statement, please contact:
Via email: [email protected] with email subject "Privacy Policy"
or
Via regular mail:
ARTIST COLLECTIVE LLC Attn: Privacy Policy/Legal
1934 W AUGUSTA BLVD FL 2
Chicago, IL 60622
Information provided by you via general e-mail inquiries to the Company such as your e-mail address is used only to respond to your inquiries in the ordinary course of business, and is never shared with third parties but may be processed through online platforms utilized to host email.
If you are a resident of the EU and have an unresolved data privacy concern or personal information collection, use, or disclosure concern, you may file a complaint/inquiry with us at: [email protected] with email subject "Privacy Policy"
Last Updated: July 15, 2025